Carriers are putting AI into customer care, network operations and fraud defense at the same time — on infrastructure nation-state attackers already target. Cranium runs every model, agent and vendor through the AI Trust Loop — Discover, Observe, Govern, Secure, Prove — and hands you the evidence.
A care agent that can swap a SIM, change a plan or read an account history is a high-value target the day it launches. NOC agents now open tickets, reroute traffic and push configuration. Every network, OSS/BSS and contact-center vendor is shipping AI into your stack. And in the EU, AI used as a safety component in managing critical digital infrastructure is high-risk under the AI Act. The question isn’t whether AI is running your network — it’s whether you can prove what it did.
Carrier AI lives in three very different places — the customer conversation, the network itself and the vendor ecosystem around both. Cranium covers all three with the same platform and the same evidence.
Virtual agents and rep copilots handle account data at enormous volume — exactly where attackers try social engineering and prompt injection. Cranium Guardian inspects every turn, redacts or blocks customer PII and secrets, and catches goal hijacking and instruction override before the agent acts on them.
AIOps models and NOC agents are moving from recommending to acting. AgentSensor finds the agents your engineers build — LangGraph, CrewAI, OpenAI Agents and more — and maps their tools, MCP servers and handoffs. At runtime, Tool Inspector records every call and the autonomy score shows how far each workflow runs on its own.
Network and IT vendors are embedding AI faster than procurement can review it — and your enterprise customers now ask you the same questions. Collect AI Cards from vendors into one view, and share your own AI posture with customers through a Trust Hub.
Security, engineering and risk each get what they need from the same loop — Discover, Observe, Govern, Secure, Prove.
Runtime detections for injection, jailbreaks, goal hijacking and data exposure — streamed to your SIEM, with deterministic verdicts your analysts can explain.
See the OWASP mapAn AI‑BOM generated from your repos and rescanned on every push — models, datasets, agents, tools and known vulnerabilities, without slowing a release.
See DiscoverYour AI estate mapped to the EU AI Act, NIST AI RMF and ISO 42001, with continuous compliance scoring and AI Cards ready the moment someone asks.
See AI ComplianceTelecom sits under more oversight than almost any sector, and AI adds a new layer on top. Here is where Cranium maps directly — and where it feeds the program you already run.
AI used as a safety component in critical digital infrastructure is high-risk. Cranium maps each system to the Act and scores your posture continuously.
The two frameworks most carrier AI programs are built on, with citation-backed attestations and compliance scoring.
Risk-by-risk coverage for both lists, including where Cranium stops. See the map →
Cranium doesn’t replace these programs. It gives them an inventory of the AI touching customer data and network systems, and runtime evidence of what that AI did.
In one working session we map the AI across your care, network and vendor estate — and show you where the loop starts for a carrier.
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